We only accept return & exchange if there is any defect or faulty on the items received by customer. All that exchange items will be subject to the availability of the current stocks.
Customer will be suggested to exchanged to other items if the exchange items out of stock. Return/Exchange items that are in an unwashed, unaltered and unworn condition, returns will be accepted if the items are returned within 7 days of received (for both local and international orders). Shipping cost for the return will be borne by us.
However, customers are advised to notify us via email firstname.lastname@example.org by quoting the order number and the product details.
Sale items and purchases made with discount coupons are non-returnable. Accessories including scarf, bags and hair accessories are non-returnable too. All goods sold are not refundable.
Pre-order items are non-refundable, non-exchangeable and non-returnable.
If you have any other enquiries or feedback, please do not hesitate to email us at email@example.com with subject header “Return & Exchange”.